# Retently

Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.

- **Category:** forms & surveys
- **Auth:** API_KEY
- **Tools:** 15
- **Triggers:** 0
- **Slug:** `RETENTLY`
- **Version:** 20260211_00

## Tools

### Add Feedback Tags

**Slug:** `RETENTLY_ADD_FEEDBACK_TAGS`

Add tags to feedback items by providing feedback IDs and corresponding tags.

### Add Feedback Topics

**Slug:** `RETENTLY_ADD_FEEDBACK_TOPICS`

Add topics to feedback items by providing feedback IDs and corresponding topics.

### Create or Update Customers

**Slug:** `RETENTLY_CREATE_OR_UPDATE_CUSTOMERS`

Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.

### Delete Customers

**Slug:** `RETENTLY_DELETE_CUSTOMERS`

Delete customers from the workspace by providing their unique IDs.

### Get Campaigns

**Slug:** `RETENTLY_GET_CAMPAIGNS`

Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.

### Get Customer By ID

**Slug:** `RETENTLY_GET_CUSTOMER_BY_ID`

Tool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer.

### Get Customers

**Slug:** `RETENTLY_GET_CUSTOMERS`

Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.

### Get Feedback

**Slug:** `RETENTLY_GET_FEEDBACK`

Tool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting.

### Get Feedback by ID

**Slug:** `RETENTLY_GET_FEEDBACK_BY_ID`

Tool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry.

### Get Latest Score

**Slug:** `RETENTLY_GET_LATEST_SCORE`

Tool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score.

### Get Outbox

**Slug:** `RETENTLY_GET_OUTBOX`

Retrieve the outbox of surveys that are scheduled to be sent.

### Get Reports

**Slug:** `RETENTLY_GET_REPORTS`

Tool to retrieve reports related to NPS surveys, including scores and trends. Use when you need to get campaign performance data.

### Get Templates

**Slug:** `RETENTLY_GET_TEMPLATES`

Tool to retrieve a list of survey templates available in the account. Use when you need to get the available survey templates.

### Send Transactional Survey

**Slug:** `RETENTLY_SEND_TRANSACTIONAL_SURVEY`

Tool to send a transactional survey to customers. Use when you need to send a survey to a customer after a specific event, with an optional delay.

### Unsubscribe Customers

**Slug:** `RETENTLY_UNSUBSCRIBE_CUSTOMERS`

Unsubscribe customers from receiving surveys by providing their email addresses.
