# Spoki

Spoki is an Italian platform that integrates WhatsApp's official APIs to automate communication for marketing, sales, customer support, and payments.

- **Category:** marketing automation
- **Auth:** API_KEY
- **Tools:** 20
- **Triggers:** 0
- **Slug:** `SPOKI`
- **Version:** 20260211_00

## Tools

### Create Custom Field

**Slug:** `SPOKI_CREATE_CUSTOM_FIELD`

Creates a new custom field in Spoki for storing additional contact data. Use this action when you need to define extra data points that can be stored on contacts beyond the standard fields. Custom fields are useful for tracking business-specific information like customer IDs, preferences, subscription dates, or any other structured data. The custom field will be available for use immediately after creation across contact management, automation workflows, and API operations. Ensure the label and code are unique and descriptive for easy identification and usage.

### Create or Update Contact

**Slug:** `SPOKI_CREATE_OR_UPDATE_CONTACT`

Creates a new contact or updates an existing contact in Spoki using the phone number as the unique identifier. This action performs an "upsert" operation: - If a contact with the provided phone number exists, it will be updated with the new information - If no contact exists with that phone number, a new contact will be created Use this when you need to: - Add new contacts to your Spoki account - Update existing contact information (name, email, language, custom fields) - Ensure contact records are synchronized with external systems The phone number must be in E.164 format (international format with country code).

### Delete contact

**Slug:** `SPOKI_DELETE_CONTACT`

Tool to delete a specific contact. Use after confirming the contact ID. Example prompt: "Delete contact with ID 1091234."

### Get Account Current Report

**Slug:** `SPOKI_GET_ACCOUNT_CURRENT_REPORT`

Tool to get the current report for a specified account. Use when you need up-to-date metrics on messages and conversations for an account. Note: result is cached for 30 minutes.

### List Agencies

**Slug:** `SPOKI_LIST_AGENCIES`

Tool to list all agencies accessible to the user. Use when you need to retrieve all agencies for the authenticated account.

### List Automations

**Slug:** `SPOKI_LIST_AUTOMATIONS`

Tool to list, search, and filter automations. Use after authenticating to retrieve available automations and apply optional search or platform filters.

### List campaigns

**Slug:** `SPOKI_LIST_CAMPAIGNS`

Tool to list, search, and filter campaigns. Use when you need to retrieve campaigns optionally filtered by scheduled datetime.

### List Contacts

**Slug:** `SPOKI_LIST_CONTACTS`

Tool to list, search, and filter contacts. Use when you need to retrieve contacts with optional search and filters.

### List Custom Fields

**Slug:** `SPOKI_LIST_CUSTOM_FIELDS`

Tool to list, search, and filter custom fields. Use when you need to fetch available custom-field definitions by label or code.

### List Partners

**Slug:** `SPOKI_LIST_PARTNERS`

List all partners accessible to the authenticated account. Partners represent business partners or affiliates associated with your Spoki account.

### List tags

**Slug:** `SPOKI_LIST_TAGS`

Lists all tags in the account. Returns tag details including id, name, color, and order. Use this when you need to view all available tags or find a specific tag by name.

### List templates

**Slug:** `SPOKI_LIST_TEMPLATES`

Tool to list, search, and filter WhatsApp templates. Use when you need to retrieve available templates, optionally filtering by keywords.

### List Tickets

**Slug:** `SPOKI_LIST_TICKETS`

Tool to list, search, and filter tickets. Use when you need to retrieve tickets with optional pagination and filters.

### Retrieve Account

**Slug:** `SPOKI_RETRIEVE_ACCOUNT`

Retrieves detailed information about a specific Spoki WhatsApp Business account. Returns comprehensive account details including credit balance, verification status, messaging limits, quality metrics, timezone settings, and Facebook integration configuration. Use this action when you need to check account status, credit levels, or configuration details. Note: You must have access permissions for the specified account ID.

### Retrieve Automation

**Slug:** `SPOKI_RETRIEVE_AUTOMATION`

Tool to retrieve details of a specific automation. Use when you need name, first message, webhooks and timestamps of an existing automation.

### Retrieve Contact

**Slug:** `SPOKI_RETRIEVE_CONTACT`

Tool to retrieve details of a specific contact. Use when you have a contact ID and need full profile details.

### Retrieve Custom Field

**Slug:** `SPOKI_RETRIEVE_CUSTOM_FIELD`

Tool to retrieve details of a specific custom field. Use when you have a field ID and need its metadata before using it in automations.

### Retrieve Tag

**Slug:** `SPOKI_RETRIEVE_TAG`

Tool to retrieve details of a specific tag. Use when you need tag metadata by ID.

### Retrieve Template

**Slug:** `SPOKI_RETRIEVE_TEMPLATE`

Tool to retrieve details of a specific template. Use after obtaining a template ID.

### Update Custom Field

**Slug:** `SPOKI_UPDATE_CUSTOM_FIELD`

Tool to update a specific custom field. Use after retrieving a field to change its label.
